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RED V-RAPTOR 8K S35 Starter Pack

SKU
710-0373
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  • V-RAPTOR 8K S35 DSMC3 Camera
  • DSMC3 RED Touch 7" LCD Monitor
  • 1 x High-Capacity 2TB PRO CFexpress Card
  • 2 x REDVOLT MICRO-V Batteries
  • 2 x V-RAPTOR Wing Grips
  • CFexpress Card... Read More
AED 90,331.50 AED 86,030.00
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RED DIGITAL CINEMA V-RAPTOR Overview

Get started capturing beautiful S35 footage with the V-RAPTOR 8K S35 Starter Pack from RED DIGITAL CINEMA. This bundle pairs the 8K Super35-format V-RAPTOR camera with a selection of key components, including one high-capacity RED 2TB PRO CFexpress 2.0 memory card. The pack also includes a DSMC3 RED Touch 7" LCD monitor, a CFexpress card reader, a 3' EXT-to-timecode cable, and two V-RAPTOR Wing Grips. A power supply is included with the camera, as well as two MICRO-V batteries and one dual charger. Read more below about each item in this pack.

RED DIGITAL CINEMA V-RAPTOR 8K S35 Camera (Canon RF)

Choose 8K Super35 capture for your productions with the black V-RAPTOR 8K S35 Camera, RED DIGITAL CINEMA's newest DSMC3 model that incorporates an 8K, 35.4MP S35 CMOS sensor. With 16.5+ stops of dynamic range, speedy cine-level scan time, and optimal low-light performance, the V-RAPTOR 8K S35 is ready to bring RED quality imaging to your Super35-format imaging. Its multi-format recording options include 8/7/6/5/4/3/2K, with REDCODE Raw, Apple ProRes, anamorphic, and proxy selections.

The V-RAPTOR 8K S35's active RF lens mount enables you to adapt your capture for each project using a wide array of pro cine or still photo lenses and can be used with an EF lens adapter. Phase-detect and contrast autofocus is available when used with compatible lenses. This combination of Super35 capture, lens versatility, autofocus (for select lenses), and the compact DSMC3 form enables the V-RAPTOR 8K S35 to fit seamlessly into your wildlife and broadcast projects or other shoots involving lots of handheld work and company moves to multiple locations.

Super35 Sensor and 8K Capture Options
35.4MP CMOS S35 Sensor
  • The V-RAPTOR 8K S35's Super35mm 35.4 MP CMOS sensor provides a practical alternative to full-frame capture that is particularly suitable for in-the-field productions while still offering the high resolution and shallow depth of field beloved by cine-style shooters.
  • 16.5+ stops of dynamic range give the V-RAPTOR 8K S35 the ability to capture stunning images in any environment you explore
Up to 8K Capture
  • A wide range of resolutions and frame rates enables the V-RAPTOR 8K S35 to capture up to 120 fps in 8K, 240 fps in UHD 4k, and 480 fps in 2K, with anamorphic options available in 6K, 7K, and 8K.
  • The 8K resolution provides the ability to crop multiple shots in a lower resolution from a single 8K take.
Wide Array of Compatible Lenses
  • Super35 lens choices provide a more compact form while offering a wide range of zoom and prime lenses for both broadcast and cine-style productions.
  • The locking Canon RF lens mount supports select RF to Canon EF-mount adapters, further expanding your lens selection.
  • Phase-detect and contrast autofocus is available with compatible lenses.
Applications
The compact form, availability of a wide array of compatible lenses, and the classic Super35 look make the V-RAPTOR 8K S35 ideal for wildlife, broadcast, and cine-style productions.
Compact DSMC3 Form
Side Control Panel
  • Conveniently located on the assistant's side, an easy-to-navigate, 2.4" LCD panel provides comprehensive control, including status updates, in-camera format selection, and customizable buttons.
  • The V-RAPTOR 8K S35's compact and durable DSMC3 form features micro-V battery compatibility, several monitor options, CFexpress card capture, and a modular design that, when paired with a compact Super35 lens, creates a portable, ergonomic form.
Note:
The LCD panel is for camera control only; it does not provide preview video.
Interfaces
  • Built-in interfaces include dual 12G/6G/3G-SDI video outputs, genlock, timecode, GPIO, and RS-232 ports.
  • Wireless 1080p video preview and camera control are available via dual-band Wi-Fi.
  • A 5-pin audio port provides a dual channel mic/line input with +48V phantom power.
Power Options
Power the V-RAPTOR 8K S35 camera using the integrated battery interface and a Micro V-mount battery or the included AC power adapter.
UPC: 810016942085
RED DIGITAL CINEMA 2TB PRO CFexpress 2.0 Type B Memory Card
Certified for RED V-RAPTOR and KOMODO-X camera systems, the 2TB PRO CFexpress 2.0 Type B Memory Card from RED offers protection from overheating, operates with a reduced power draw, and helps to ensure high bitrate capture. This card can capture all frame rates and resolutions, including Full HD and raw 4K, 6K, 8K, and 12K video. It features a capacity of 2TB and uses the PCIe 3.0 x2 bus to deliver maximum read/write speeds of 1785 MB/s.
Durable Angelbird Build
Designed and manufactured by Angelbird for RED, the PRO CFexpress 2.0 Type B series has been engineered with protection against shock, dust, water, temperature extremes, and x-rays, and has an MTBF (Mean Time Between Failures) rating of 2.4 million hours. Included is lifetime data protection and an activation code for the full limited 3-year warranty. To receive the full limited warranty, the product needs to be registered on the Angelbird Personal Service Portal within 30 days after purchase. If not registered within this period, the market-specific legal guarantee period comes into force.
Note:
This RED PRO CFexpress card is not compatible with DSMC, DSMC2, RED RANGER, or KOMODO camera systems.
Compatibility
  • RED V-RAPTOR 8K VV cinema camera
  • RED KOMODO-X cinema camera
  • RED CFexpress card reader
General Features
  • 2TB capacity
  • Max read/write speed: 1785 MB/s
  • CFexpress 2.0 Type B
  • Produces a stable stream
Performance
  • For photos, HD videos, and raw 4K to 12K resolutions
  • Y2 processor designed for raw video and photo content
  • Adaptive Power Management helps preserve battery life and card endurance
  • Host power loss protection
  • Sticker-free design prevents media slot jams
  • Mean Time Between Failures of up to 2.4 million hours
  • Temperature sensor, TRIM, ECC, EMS protection, built-in cache, and SMART
Overheating Protection
  • With Angelbird's adaptive thermal management system, you can feel confident that your data is protected from the threat of potential damage due to camera overheating during long shoots.
  • Advanced thermal management helps protect the card, camera, and stored content.
AV Pro Line Offers Quality and Performance
  • The AV Pro product line pushes the limits of speed and performance in the safest possible way. All AV Pro media solutions consider the real-world media needs of the professional creative and feature Stable Stream performance technology, which is ideal for high-definition, lossless (drop-fee) video recording and smooth data processing.
  • The entire lineup of Angelbird's AV Pro media solutions is built with rock-solid performance protections, such as shock, dust, x-ray, and splash-water proofing, and are tested for safe operating temperatures at extremes of -13 to 185°F.
Free Professional Data Recovery Service
Angelbird offers free professional data recovery service on all its products. In lieu of a self-service software download, Angelbird provides a staff of professionals who will evaluate the issue and safely attempt a secure data-recovery in their lab along with complementary express shipping. This service covers media that has encountered physical damage and/or software issues such as data or file corruption. Furthermore, Angelbird extends a non-disclosure agreement to their customers to ensure that the privacy and confidentiality of their content is also protected.
RED DIGITAL CINEMA CFexpress Card Reader

The CFexpress Card Reader from RED allows for the fast ingestion of the RED PRO 660GB CFexpress media card on systems that support 20 Gb/s USB 3.2 Gen 2x2. Built with a USB Type-C interface, power is received through the USB bus, meaning that no external power sources are required. The reader features a write-protect switch on the back to protect your data.

Compatibility
RED PRO 660GB CFexpress card
UPC: 812937024666
RED DIGITAL CINEMA REDVOLT MICRO-V Battery (98Wh, V-Mount)

Power your KOMODO V-RAPTOR camera with the MICRO-V Battery from RED DIGITAL CINEMA. This 98Wh battery features a compact, lightweight form, up to 12A draw, and data transmission of the remaining time and select accessory information. Designed in conjunction with battery-maker Core SWX, the compact REDVOLT BP is compatible with select other cameras when used with a full-size V-mount adapter.

Note:
Not compatible with the KOMODO but may be compatible with DSMC, DSMC2, and RANGER systems when used with a V-mount adapter.
Compatibility
  • RED V-RAPTOR camera
  • Select other cameras using a full-size V-mount adapter
Lightweight, Compact Form
  • Ideal for handheld capture
  • Weighs just over 1 lb and measures less than 4" wide
In-Camera Display
Communicates with your V-RAPTOR and select accessories to offer in-camera status display
UPC: 810016941989
RED DIGITAL CINEMA Compact Dual Battery Charger (V-Mount)

Charge two V-mount batteries for use with a DSMC3 cinema camera such as the V-RAPTOR 8K VV while on location with the RED Compact Dual V-Mount Battery Charger. Taking advantage of the same technology built into the larger fleet chargers, this compact charger can charge two V-mount REDVOLT MICRO-V or REDVOLT XL-V batteries at a 3A rate. Designed and manufactured in partnership with Core SWX, the charger can charge two REDVOLT MICRO-V 98Wh batteries in less than five hours. A power cable is included.

Note:
This dual charger was designed in partnership with Core SWX and is compatible with most V-mount batteries. Contact Core SWX for issues or troubleshooting.
Compatibility
RED REDVOLT MICRO-V batteries
RED REDVOLT XL-V batteries
Most V-mount batteries
UPC: 810016941996
RED DIGITAL CINEMA DSMC3 RED Touch 7.0" LCD Monitor (Direct Mount)

Add a direct-mount onboard monitor to your DSMC3 camera rig with this DSMC3 RED Touch 7.0" LCD Monitor from RED DIGITAL CINEMA. The RED Touch features daylight viewing, a wide 100% DCI-P3 color gamut, and touchscreen control for DSMC3 cameras, such as the V-RAPTOR 8K VV. The monitor features a high 322 ppi pixel density, 1920 x 1200 resolution, 1250:1 contrast ratio, and 1300 cd/m² brightness that combine to offer high-quality imaging.

This monitor attaches directly to your DSMC3 BRAIN using the Pogo mount, and it provides video, data, and power to the monitor from the camera. If you need to use the Pogo mount for another accessory, the monitor also features a locking USB Type-C connector that alternately allows you to pass video, data, and power to the camera. The monitor features a tilt mount that allows it to tilt 180°.

Note:
This DSMC3 RED Touch 7.0" LCD monitor is not compatible with DSMC, DSMC2, RED RANGER, or KOMODO camera systems.
Features
Designed for daylight viewing with 322 ppi, 1920 x 1200 resolution, and 1800 cd/m² brightness
1920 x 1200 resolution and wide 100% DCI-P3 color gamut for optimal imaging
Mounts directly onto the BRAIN using the Pogo mount
USB Type-C connector is used for video, data, and power
Runs SmallHD PageOS software that provides camera control
Tilt arm with 180° rotation
UPC: 810016942177
RED DIGITAL CINEMA EXT-to-Timecode Cable (3')

The EXT-to-Timecode Cable enables you to input timecode to your RED DIGITAL CINEMA KOMODO camera. This cable links to the camera via its 9-pin EXT connector and measures 3' including the connectors.

UPC: 810016941231
RED DIGITAL CINEMA V-RAPTOR Wing Grip

Use the V-RAPTOR Wing Grip from RED DIGITAL CINEMA to create a low-profile, handheld support option for your camera. This aluminum handle's ergonomic design features both 1/4"-20 and anti-twist 3/8"-16 threads for attaching accessories. The V-RAPTOR Wing Grip can be used on either side of your camera.

Note:
For the V-RAPTOR only; this Wing Grip is not compatible with the KOMODO, DSMC, DSMC2, or RED RANGER camera systems.
Compatibility
RED V-RAPTOR DSMC3 camera only
Low-Profile Handle
Low-profile, ergonomic way to carry your camera
Accessory Mounts
Multiple 1/4"-20 and anti-twist 3/8"-16 threads
get real warranty on RED V-RAPTOR 8K S35 Starter Pack at Digi Tech Trading LLC
It's always easy to shop for Digital Cine Cameras at Digi Tech Trading LLC because you can browse by best sellers, brand, price range, customer rating, or special offers. And you can take advantage of free shipping within UAE. Digi Tech Trading LLC RED V-RAPTOR 8K S35 Starter Pack - your trusted source of filmmaking equipments
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RED DIGITAL CINEMA V-RAPTOR 8K S35 Camera (Canon RF) Specs

Imaging
Lens Mount Canon RF
Lens Communication Yes, with Autofocus Support
Sensor Resolution Effective: 35.4 Megapixel (8192 x 4320)
Image Sensor 26.21 x 13.82 mm (Super35) CMOS
Image Stabilization None
Built-In ND Filter None
Internal Filter Holder No
Capture Type Stills & Video
Exposure Control
Shutter Type Electronic Rolling Shutter
Advertised Dynamic Range 16.5 Stops
Video Capture
Internal Recording Modes REDCODE HQ
8192 x 4320 up to 60.00 fps
6144 x 3240 up to 96 fps
4096 x 2160 up to 240 fps
2048 x 1080 up to 480 fps
REDCODE MQ
8192 x 4320 up to 60.00 fps
6144 x 3240 up to 160 fps
4096 x 2160 up to 240 fps
2048 x 1080 up to 480 fps
REDCODE LQ
8192 x 4320 up to 120 fps
6144 x 3240 up to 160 fps
4096 x 2160 up to 240 fps
2048 x 1080 up to 480 fps
REDCODE RAW
8192 x 4320 up to 120 fps
7168 x 3780 up to 140 fps
6144 x 3240 up to 160 fps
5120 x 2700 up to 192 fps
4096 x 2160 up to 240 fps
3072 x 1620 up to 320 fps
2048 x 1080 up to 480 fps
External Recording Modes None
Sensor Crop While Recording 8K (8192 x 4320) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
8K (8192 x 4320) in 1.25:1 / 1.3:1 / 1.5:1 / 1.6:1 / 1.8:1 / 2:1 When Recording in Raw / Anamorphic
7K (7168 x 3780) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
7K (7168 x 3780) in 1.6:1 / 1.8:1 / 2:1 When Recording in Raw / Anamorphic
6K (6144 x 3240) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
6K (6144 x 3240) in 1.25:1 / 1.3:1 / 1.5:1 When Recording in Raw / Anamorphic
5K (5120 x 2700) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
4K (4096 x 2160) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
3K (3072 x 2160) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
2K (2048 x 1080) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
Fast-/Slow-Motion Support Yes
Gamma Curve RED IPP2
Built-In Microphone Type Mono
Audio Recording 2-Channel 24-Bit 48 kHz
IP Streaming None
Interface
Media/Memory Card Slot Single Slot: CFexpress Type B (CFast 2.0)
Video I/O 2 x BNC (12G-SDI) Output
Audio I/O 1 x LEMO 5-Pin Mic/Line (+48 V Phantom Power) Input
1 x 1/8" / 3.5 mm TRS Stereo Headphone Output
Power I/O 1 x LEMO 6-Pin (11 to 17VDC) Input
Other I/O 1 x USB-C Control/Data/Video
1 x 9-Pin Control/Data Input/Output
Wireless 2.4 / 5 GHz Wi-Fi Control
Mobile App Compatible Yes: Android & iOS
App Name: RED Control, RED Control Pro
Functionality: Remote Control, View Live Feed
*As of March, 2023: Check with manufacturer for the most up-to-date compatibility
Global Positioning (GPS, GLONASS, etc.) None
Monitor
Size 2.4"
Display Type Fixed LCD
Viewfinder
Type Optional, Not Included
Focus
Focus Type Auto and Manual Focus
Focus Mode Automatic, Continuous-Servo AF, Manual Focus, Single-Servo AF
Environmental
Operating Temperature 32 to 72°F / 0 to 40°C
Storage Temperature -4 to 122°F / -20 to 50°C
Storage Humidity 0 to 85%
General
Battery Type Micro V-Mount
Tripod Mounting Thread 1/4"-20 Female (Bottom)
3/8"-16 Female (Bottom)
Accessory Mount 28 x 1/4"-20 Female
Material of Construction Aluminum
Dimensions (W x H x D) 6.1 x 4.3 x 4.3" / 155.5 x 108 x 108 mm
Weight 4.03 lb / 1.83 kg
Packaging Info
Package Weight 8.5 lb
Box Dimensions (LxWxH) 11.8 x 9.5 x 6.3"

RED DIGITAL CINEMA 2TB PRO CFexpress 2.0 Type B Memory Card Specs

Quantity 1
Card Type CFexpress Type B
Storage Capacity 2 TB
Bus Type PCI-Express 3.0
Read Speed Maximum: 1785 MB/s
Sustained: 1785 MB/s
Write Speed Maximum: 1550 MB/s
Sustained: 1300 MB/s
Operating Temperature 14 to 158°F / -10 to 70°C
Storage Temperature -4 to 185°F / -20 to 85°C
Certifications RoHS, CE, UKCA, REACH, Kcc, RCM
*as per Manufacturer
Packaging Info
Package Weight 0.105 lb
Box Dimensions (LxWxH) 5 x 4.38 x 0.9"

RED DIGITAL CINEMA CFexpress Card Reader Specs

Performance
Media Card Reader 1 x CFexpress Type B (CFexpress 2.0 / PCIe 3.0 x4)
System Connection USB Type-C Male [USB 3.2 Gen 2x2 (20 Gb/s)]
Power Source USB Bus Power
General
Dimensions (W x H x D) 3.7 x 2.6 x 0.5" / 95 x 65 x 12 mm
Weight 4.2 oz / 120 g
Packaging Info
Package Weight 0.515 lb
Box Dimensions (LxWxH) 4.5 x 4.4 x 2.4"

RED DIGITAL CINEMA REDVOLT MICRO-V Battery (98Wh, V-Mount) Specs

General
Mount / Series Type V-Mount
Chemistry Lithium-Ion
Battery Capacity 98 Wh
Output Voltage 14.8 VDC
Maximum Load 12 A
Accessory I/O 1 x D-Tap Output
1 x USB Type-A Output
USB Output 5 V
Dimensions (W x H x D) 3.9 x 2.8 x 1.9" / 99.8 x 71.6 x 49.2 mm
Weight 1.2 lb / 544.3 g
Packaging Info
Package Weight 1.36 lb
Box Dimensions (LxWxH) 5.2 x 4 x 3.1"

RED DIGITAL CINEMA Compact Dual Battery Charger (V-Mount) Specs

Mount / Series Type REDVOLT, REDVOLT XL, V-Mount
Number of Battery Bays 2
Electrical
AC Input Power 100 to 240 VAC, 50 / 60 Hz
Multi-Bay Charging Modes Independent, Simultaneous
Recharge Time 1 to 5 Hours (98 Wh Batteries)
Chemistry Lithium-Ion
Environmental
Operating Temperature 32 to 104°F / 0 to 40°C
Storage Temperature 68 to 122°F / 20 to 50°C
General
Indicator LED
Dimensions 5.5 x 4.5 x 3" / 139.7 x 114.3 x 76.2 mm
Weight 1 lb / 453.6 g
Packaging Info
Package Weight 2.115 lb
Box Dimensions (LxWxH) 8 x 6.9 x 4.2"

RED DIGITAL CINEMA DSMC3 RED Touch 7.0" LCD Monitor (Direct Mount) Specs

Display
Color/Monochrome Color
Panel Type LCD
Display Size 7.0" / 17.8 cm
Screen Resolution 1920 x 1200
Touchscreen Yes
Maximum Brightness 1300 nits / cd/m2
Contrast Ratio 1250:1
Refresh Rate 60 Hz
Pixels Per Inch (ppi) 322 ppi
Color Gamut 100% DCI-P3
I/O
Video I/O 1 x USB-C Input/Output
Optics
Field of View 160°
Power
Power Consumption 18.3 W (Maximum)
Environmental
Operating Humidity 0 to 85%
Operating Temperature 32 to 100°F / 0 to 38°C
Storage Humidity 0 to 85%
Storage Temperature 32 to 248°F / 0 to 120°C
General
Mounting 2 x 1/4"-20 Female
Material of Construction Aluminum
Dimensions 7.1 x 4.7 x 1.1" / 180 x 118.7 x 28.8 mm
Weight 1.2 lb / 568 g
Packaging Info
Package Weight 2.59 lb
Box Dimensions (LxWxH) 9.3 x 9.3 x 2.5"

RED DIGITAL CINEMA EXT-To-Timecode Cable (3') Specs

Connector 1 1 x 9-Pin LEMO
Cable Length 3' / 91.44 cm
Packaging Info
Package Weight 0.08 lb
Box Dimensions (LxWxH) 5.45 x 2.8 x 0.8"

RED DIGITAL CINEMA V-RAPTOR Wing Grip Specs

Mounting
Accessory Mounting Multiple x 1/4"-20 Thread
Multiple x Anti-Twist 3/8"-16 Thread
Shoe Mounting None
Rosettes None
Rail Mounting None
General
Item Type Single Handgrip
Built-In Controls None
Materials Aluminum
Packaging Info
Package Weight 0.175 lb
Box Dimensions (LxWxH) 4.75 x 2.8 x 1.85"
  • RED DIGITAL CINEMA V-RAPTOR 8K S35 Camera (Canon RF)
    • DSMC AC Power Adapter (150W)
    • Mini World Travel Adapter Kit
    • RED Logo Sticker
    • Limited 2-Year Manufacturer Warranty
  • RED DIGITAL CINEMA 2TB PRO CFexpress 2.0 Type B Memory Card
    • Lifetime Data Protection
    • Limited 3-Year Warranty (must be activated with Angelbird within 30 days of purchase)
    • Limited 3-Year Manufacturer Warranty (must be activated with Angelbird within 30 days of purchase)
  • RED DIGITAL CINEMA CFexpress Card Reader
    • USB Type-C 3.2 Cable
    • USB Type-A to Type-C Adapter
    • Limited 1-Year Manufacturer Warranty
  • >2 x RED DIGITAL CINEMA REDVOLT MICRO-V Battery (98Wh, V-Mount)
    • Limited 90-Day Manufacturer Warranty
  • >RED DIGITAL CINEMA Compact Dual Battery Charger (V-Mount)
    • Power Cable
    • Limited 1-Year Manufacturer Warranty
  • <>RED DIGITAL CINEMA DSMC3 RED Touch 7.0" LCD Monitor (Direct Mount)
    • Arm
    • DSMC3 RMI Cable
    • Limited 1-Year Manufacturer Warranty
  • <>RED DIGITAL CINEMA EXT-to-Timecode Cable (3')
    • Limited 1-Year Manufacturer Warranty
  • <>2 x RED DIGITAL CINEMA V-RAPTOR Wing Grip
    • Limited 1-Year Manufacturer Warranty

Not in the Box

  • Essential Cine Lenses (Not Included)

SHIPMENTS AND RETURNS

YOUR PACK SHIPMENT

Packages are generally dispatched within 3 working days after receipt of payment and are shipped via Courrier.

If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees free for orders above 300 AED within UAE , for international shipping please contact us before placing your order

RETURN POLICY 

FOR ONLINE PURCHASES ONLY
NOTE: - THIS POLICY IS ONLY APPLICABLE FOR ONLINE ORDERS AND DOES NOT APPLY IN DIGI TECH Office
• Articles are accepted for return in case of any manufacturing defect if returned in an unused condition within 10 days from the date of delivery.
• You may return any article subject to our acceptance on the condition that it was not worn, damaged, resized, engraved or altered.
• On receipt of the product, our quality assurance department will review the condition and make a declaration of acceptance or non acceptance.
• On the basis of the declaration, we will inform you the status within 7 working days of receiving the product.
• On acceptance for product return, we will process your request for the refund within 7 working days.
• Refunds on the purchases made with the credit card will only be credited to the same card. Please allow one month billing cycle in order for your credit card to appear.
• International Shipping charges (for all items shipped outside UAE) will be deducted for all returns based on the applicable shipping charges.
EXCLUSIONS
Items bought through Promotional offers are not eligible for return.
HOW TO PROCEED WITH YOUR RETURN
Call our Customer Service Department on +9714 259 5447 or send a mail to
[email protected]
Include all original packaging and collateral material. 
Please provide at least the following information in your return request package.
• Online Order Number
• Reason for Return
• Your contact details
INSURE YOUR PACKAGE 
Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination. 
Return shipment charges will be bear by the sender and DIGI TECH will not be responsible for lost or damaged shipment
Please note that returns without any of the above information, uninsured or improperly packaged may not be accepted.
ALL RETURN PACKAGES TO BE MAILED TO:
Attention: Digi Tech Trading LLC.
NO. 504, 5TH FLOOR, City Avenue Building
Deira Port Saied
Dubai, UAE
PO Box 22524 Dubai, UAE 
Tel: +9714 259-5447 
Following the above mentioned instructions will enable us to process your return effectively. 
If you have any questions about our return procedures, please contact us or call +9714 259 5447. Please note that return shipment charges would have to be borne by the sender.