RED DIGITAL CINEMA V-Raptor Starter Pack with 2 x MICRO-V Batteries

SKU
710-0364
  • V-RAPTOR 8K VV + 6K S35 DSMC3 Camera
  • DSMC3 RED Touch 7" LCD Monitor
  • 1 x High-Capacity 2TB PRO CFexpress Card
  • 2 x REDVOLT MICRO-V Batteries
  • 1 x V-RAPTOR Wing Grip
  • CFexpress Card... Read More
AED 125,238.75 AED 119,275.00
Pre-Order to secure your piece
Orders shipped within 3 business days.

Secure Checkout with...

RED DIGITAL CINEMA V-RAPTOR RF-Mount Overview

The V-RAPTOR Starter Pack from RED DIGITAL CINEMA pairs the 8K VV + 6K S35 Dual-Format V-RAPTOR Camera with a selection of key components, including one high-capacity RED 2TB PRO CFexpress 2.0 memory card. This kit also includes a DSMC3 RED Touch 7" LCD Monitor, a CFexpress card reader, and a V-RAPTOR Wing Grip. A power supply is included with the camera as well as two MICRO-V batteries and one dual charger. Read more about each item in this kit below.

Note:
The integrated 2.4" LCD monitor is for camera control only (no preview video).
RED DIGITAL CINEMA V-RAPTOR 8K VV DSMC3 Camera (Canon RF, Black)

Compact, fast, and full-frame—the black V-RAPTOR 8K VV Camera is an impressive introduction to RED DIGITAL CINEMA's new DSMC3 platform. Sized only slightly larger than the KOMODO but boasting a new sensor, the V-RAPTOR offers multi-format capture in 8K VV, 6K Super35, 4K, 3K Super16, and anamorphic options. This versatility enables you to adapt your format from project to project to suit your choice of a variety of pro cine or still photo lenses. The V-RAPTOR's RF lens mount can be used with numerous lens adapters, and it has a locking ring that provides additional security for use with heavier lenses and steady, wide-open capture. In response to user feedback, RED has added a right-side user interface that brings control to 1st and 2nd ACs right at the camera. Dual 12G-SDI outputs, resolutions including 16-bit REDCODE Raw at significantly higher frame rates, 1080 streaming, 17+ stops of dynamic range, and phase-detection autofocus (PDAF) further boost the V-RAPTOR's suitability for a range of production styles.

Note:
The integrated 2.4" LCD monitor is for camera control only (no preview video).
New Full-Frame Sensor
The new 35.4MP full-frame sensor at the heart of the V-RAPTOR provides 17+ stops of dynamic range that enable it to excel at low-light capture while offering the lowest noise floor of the RED lineup. And while the V-RAPTOR does not employ a global shutter, its rolling shutter with high-speed readout is almost twice as fast as that of the MONSTRO, all but eliminating motion artifacts. This new sensor also enables phase-detection autofocus (PDAF), a boon for single operators grabbing fast-paced or unpredictable action. To accompany the new sensor, a new fixed OLPF (optical low-pass filter) will enable you to capture RED's signature color quality and sensitivity.
Compact Micro-V Batteries
In keeping with the V-RAPTOR's smaller footprint, power is obtained using RED and Core SWX-developed Micro-V mount batteries or RED-approved batteries from Anton Bauer, bebob, FXlion, Hawk-Woods, IDX, and SWIT. Measuring less than 3" wide, the 98Wh RED Micro-V batteries will power the camera for about one hour, with one battery charging in about 2.5 hours and two in 4 hours on the dual charger. Full-size V-mount and Gold-mount adapters will be available as well for users who already have a supply of those batteries or want longer runtimes.
CFexpress Card Capture
Capture to CFexpress 2.0 Type B cards will enable V-RAPTOR users to avail themselves of more widely available media, although currently, only the RED/Angelbird 660GB card is RED approved. This 660GB card will soon be joined by a 1.3TB card version.
Assistant Interface
A right-side LCD screen user interface offers on-camera control to 1st and 2nd ACs or an operator positioned at that side of the camera. Physical buttons eliminate accidental selections that can occur with touchscreens, and the ability to save user pages lets you customize the interface to your liking. The interface also helpfully only displays the resolutions and frame rates available with your chosen format.
Input and Outputs
Dual 12G-SDI ports enable you to output mirror feeds to two displays, or individual feeds with or without focus peaking, timecode, or other displays, or with two different looks. A USB Type-C port outputs up to 1080p video for streaming or other uses.
High-Speed and REDCODE Options
  • When slow-motion is your thing, the V-RAPTOR delivers with high-speed frame rates options, including 8K 17:9 at 120 fps, 6K S35 at 198 fps, 4K 17:9 at 240 fps, and 2K 2.4:1 up to a blazing 600 fps.
  • REDCODE Raw options have been simplified with HQ, MQ, and LQ selections equaling the more popular choices available in RED DSMC2 cameras. Because the 8K sensor captures such massive detail, RED recommends trying MQ or even LQ for most uses, with HQ being ideal for F/X work. Data rates range from 180 MB/s in LQ to 360 MB/s in HQ, so you can plan your media needs accordingly.
DSMC3 Form
The DSMC3 form features several improvements over DSMC2 but offers only limited compatibility with DSMC2 accessories. For example, the KOMODO Outrigger handle is compatible, but POGO-connector compatibility is limited to the new V-RAPTOR version components. One update is a larger fan system with two intake valves that provide better thermal heat exchange (TEC), enabling a wide ambient temperature operating range.
DSMC3 Accessories
Separately available, upcoming V-RAPTOR accessories include a dedicated 7.0 TOUCH monitor, a new expander module, a top plate, a top handle with extension, an Arca-Swiss compatible quick release baseplate system, side handgrips, cage-type side accessory arms, and a 5-pin to dual XLR audio adapter.
UPC: 810016942054
RED DIGITAL CINEMA DSMC3 RED Touch 7.0" LCD Monitor (Direct Mount)

Add a direct-mount onboard monitor to your DSMC3 camera rig with this DSMC3 RED Touch 7.0" LCD Monitor from RED DIGITAL CINEMA. The RED Touch features daylight viewing, a wide 100% DCI-P3 color gamut, and touchscreen control for DSMC3 cameras, such as the V-RAPTOR 8K VV. The monitor features a high 322 ppi pixel density, 1920 x 1200 resolution, 1250:1 contrast ratio, and 1300 cd/m² brightness that combine to offer high-quality imaging.

This monitor attaches directly to your DSMC3 BRAIN using the Pogo mount, and it provides video, data, and power to the monitor from the camera. If you need to use the Pogo mount for another accessory, the monitor also features a locking USB Type-C connector that alternately allows you to pass video, data, and power to the camera. The monitor features a tilt mount that allows it to tilt 180°.

Note:
This DSMC3 RED Touch 7.0" LCD monitor is not compatible with DSMC, DSMC2, RED RANGER, or KOMODO camera systems.
Features
Designed for daylight viewing with 322 ppi, 1920 x 1200 resolution, and 1800 cd/m² brightness
1920 x 1200 resolution and wide 100% DCI-P3 color gamut for optimal imaging
Mounts directly onto the BRAIN using the Pogo mount
USB Type-C connector is used for video, data, and power
Runs SmallHD PageOS software that provides camera control
Tilt arm with 180° rotation
UPC: 810016942177
RED DIGITAL CINEMA 2TB PRO CFexpress 2.0 Type B Memory Card

Certified for RED V-RAPTOR camera systems, the 2TB PRO CFexpress 2.0 Type B Memory Card from RED offers protection from overheating, operates with a reduced power draw, and helps to ensure high bitrate captures. This card can capture all frame rates and resolutions, including Full HD and raw 4K, 6K, 8K, and 12K video. It features a capacity of 2TB and uses the PCIe 3.0 x2 bus to deliver maximum read/write speeds of 800 MB/s.

Designed and manufactured by Angelbird for RED, the PRO CFexpress 2.0 Type B series has been engineered with protection against shock, dust, water, temperature extremes, and x-rays, and has an MTBF (Mean Time Between Failures) rating of 2.4 million hours. Included is lifetime data protection and an activation code for the full limited 3-year warranty. To receive the full limited warranty, the product needs to be registered on the Angelbird Personal Service Portal within 30 days after purchase. If not registered within this period, the market-specific legal guarantee period comes into force.

Note:
This RED PRO CFexpress card is not compatible with DSMC, DSMC2, RED RANGER, or KOMODO camera systems.
Compatibility
RED V-RAPTOR 8K VV cinema camera
RED CFexpress card reader
General Features
2TB capacity
Max Read/Write Speed: 800 MB/s
Stable Stream
CFexpress 2.0 Type B
For photos, HD videos, and raw 4K to 12K resolutions
Y1 processor designed for raw video and photo content
Adaptive Power Management helps preserve battery life and card endurance
Host Power Loss Protection
Advanced Thermal Management helps protect the card, camera, and stored content
Free data recovery service at the hardware and software levels
Sticker Free
Mean Time Between Failures of up to 2.4 million hours
Temperature Sensor, TRIM, ECC, EMS Protection, Built-In Cache, and SMART
Overheating Protection
With Angelbird's adaptive thermal management system, you can feel confident that your data is protected from the threat of potential damage due to camera overheating during long shoots.
AV Pro Line Offers Quality and Performance
The AV Pro product line pushes the limits of speed and performance in the safest possible way. All AV Pro media solutions consider the real-world media needs of the professional creative and feature Stable Stream performance technology, which is ideal for high- definition, lossless (drop-fee) video recording and smooth data processing.

The entire lineup of Angelbird's AV Pro media solutions is built with rock-solid performance protections such as, shock, dust, x-ray, and splash-water proofing, and are tested for safe operating temperatures at extremes of -13 to 185°F.
Free Professional Data Recovery Service
Angelbird offers free professional data recovery service on all its products. In lieu of a self-service software download, Angelbird provides a staff of professionals who will evaluate the issue and safely attempt a secure data-recovery in their lab along with complementary express shipping. This service covers media that has encountered physical damage and/or software issues such as data or file corruption. Furthermore, Angelbird extends a non-disclosure agreement to their customers to ensure that the privacy and confidentiality of their content is also protected.
UPC: 812937024857
RED DIGITAL CINEMA CFexpress Card Reader

The CFexpress Card Reader from RED allows for the fast ingestion of the RED PRO 660GB CFexpress media card on systems that support 20 Gb/s USB 3.2 Gen 2x2. Built with a USB Type-C interface, power is received through the USB bus, meaning that no external power sources are required. The reader features a write-protect switch on the back to protect your data.

Compatibility
RED PRO 660GB CFexpress card
UPC: 812937024666
RED DIGITAL CINEMA V-RAPTOR Wing Grip

Use the V-RAPTOR Wing Grip from RED DIGITAL CINEMA to create a low-profile, handheld support option for your camera. This aluminum handle's ergonomic design features both 1/4"-20 and anti-twist 3/8"-16 threads for attaching accessories. The V-RAPTOR Wing Grip can be used on either side of your camera.

Note:
For the V-RAPTOR only; this Wing Grip is not compatible with the KOMODO, DSMC, DSMC2, or RED RANGER camera systems.
Compatibility
RED V-RAPTOR DSMC3 camera only
Low-Profile Handle
Low-profile, ergonomic way to carry your camera
Accessory Mounts
Multiple 1/4"-20 and anti-twist 3/8"-16 threads
UPC: 810016942030
RED DIGITAL CINEMA REDVOLT MICRO-V Battery (98Wh, V-Mount)

Power your KOMODO V-RAPTOR camera with the MICRO-V Battery from RED DIGITAL CINEMA. This 98Wh battery features a compact, lightweight form, up to 12A draw, and data transmission of the remaining time and select accessory information. Designed in conjunction with battery-maker Core SWX, the compact REDVOLT BP is compatible with select other cameras when used with a full-size V-mount adapter.

Note:
Not compatible with the KOMODO but may be compatible with DSMC, DSMC2, and RANGER systems when used with a V-mount adapter.
Compatibility
  • RED V-RAPTOR camera
  • Select other cameras using a full-size V-mount adapter
Lightweight, Compact Form
  • Ideal for handheld capture
  • Weighs just over 1 lb and measures less than 4" wide
In-Camera Display
Communicates with your V-RAPTOR and select accessories to offer in-camera status display
UPC: 810016941989
RED DIGITAL CINEMA Compact Dual Battery Charger (V-Mount)

Charge two V-mount batteries for use with a DSMC3 cinema camera such as the V-RAPTOR 8K VV while on location with the RED Compact Dual V-Mount Battery Charger. Taking advantage of the same technology built into the larger fleet chargers, this compact charger can charge two V-mount REDVOLT MICRO-V or REDVOLT XL-V batteries at a 3A rate. Designed and manufactured in partnership with Core SWX, the charger can charge two REDVOLT MICRO-V 98Wh batteries in less than five hours. A power cable is included.

Note:
This dual charger was designed in partnership with Core SWX and is compatible with most V-mount batteries. Contact Core SWX for issues or troubleshooting.
Compatibility
RED REDVOLT MICRO-V batteries
RED REDVOLT XL-V batteries
Most V-mount batteries
get real warranty on RED DIGITAL CINEMA V-Raptor Starter Pack with 2 x MICRO-V Batteries at Digi Tech Trading LLC
It's always easy to shop for Digital Cine Cameras at Digi Tech Trading LLC because you can browse by best sellers, brand, price range, customer rating, or special offers. And you can take advantage of free shipping within UAE. Digi Tech Trading LLC RED DIGITAL CINEMA V-Raptor Starter Pack with 2 x MICRO-V Batteries - your trusted source of filmmaking equipments
Write Your Own Review
You're reviewing:RED DIGITAL CINEMA V-Raptor Starter Pack with 2 x MICRO-V Batteries
Your Rating

RED DIGITAL CINEMA V-RAPTOR 8K VV DSMC3 Camera (Canon RF, Black) Specs

Imaging
Lens Mount Canon RF
Lens Communication Yes
Sensor Resolution Effective: 35.4 Megapixel (8192 x 4320)
Sensor Type 40.96 x 21.6 mm (Full-Frame) CMOS
Image Stabilization None
Built-In ND Filter None
Capture Type Stills & Video
Exposure Control
Shutter Type Electronic Rolling Shutter
Advertised Dynamic Range 17 Stops
Internal Video Capture
Raw Recording REDCODE RAW
8192 x 4320 up to 119.88 fps
7168 x 3780 up to 140 fps
6144 x 3240 up to 160 fps
5120 x 2700 up to 192 fps
4096 x 2160 up to 240 fps
3072 x 1620 up to 320 fps
2048 x 1080 up to 480 fps
Recording Modes REDCODE HQ
8192 x 4320 up to 59.94p
6144 x 3240 up to 96p
4096 x 2160 up to 240p
2048 x 1080 up to 480p
REDCODE MQ
8192 x 4320 up to 59.94p
6144 x 3240 up to 160p
4096 x 2160 up to 240p
2048 x 1080 up to 480p
REDCODE LQ
8192 x 4320 up to 119.88p
6144 x 3240 up to 160p
4096 x 2160 up to 240p
2048 x 1080 up to 480p
Sensor Crop Modes Super35 / APS-C

Super16
Sensor Crop While Recording 8K (8192 x 4320) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
8K (8192 x 4320) in 1.25:1 / 1.3:1 / 1.5:1 / 1.6:1 / 1.8:1 / 2:1 When Recording in Raw / Anamorphic
7K (7168 x 3780) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
7K (7168 x 3780) in 1.6:1 / 1.8:1 / 2:1 When Recording in Raw / Anamorphic
6K (6144 x 3240) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
6K (6144 x 3240) in 1.25:1 / 1.3:1 / 1.5:1 When Recording in Raw / Anamorphic
5K (5120 x 2700) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
4K (4096 x 2160) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
3K (3072 x 2160) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
2K (2048 x 1080) in 2:1 / 2.4:1 / 16:9 / 17:9 When Recording in Raw
Variable Frame Rates 8K: Up to 119.88 fps
8K (Windowed): Up to 150 fps
7K: Up to 140 fps
7K (Windowed): Up to 175 fps
6K: Up to 160 fps
6K (Windowed): Up to 200 fps
5K: Up to 192 fps
5K (Windowed): Up to 240 fps
DCI 4K: Up to 240 fps
DCI 4K (Windowed): Up to 300 fps
3K: Up to 320 fps
3K (Windowed): Up to 400 fps
DCI 2K: Up to 480 fps
DCI 2K (Windowed): Up to 600 fps
Gamma Curve RED IPP2
Built-In Microphone Type Mono
Audio Recording 2-Channel 24-Bit 48 kHz
External Video Capture
IP Streaming MJPEG: 1920 x 1080
Interface
Media/Memory Card Slot Single Slot: CFexpress Type B (CFast 2.0)
Video I/O 2 x BNC (12G-SDI) Monitor Output
Audio I/O 1 x LEMO 5-Pin Mic/Line (+48 V Phantom Power) Input
1 x 1/8" / 3.5 mm TRS Stereo Headphone Output
Power I/O 1 x LEMO 6-Pin (11 to 17 VDC) Input
Other I/O 1 x USB Type-C Control/Data/Video
1 x 9-Pin Control/Data Input/Output
Wireless 2.4 / 5 GHz Wi-Fi Video Output
Monitor
Size 2.4"
Display Type Fixed LCD
Viewfinder
Type Optional, Not Included
Focus
Focus Type Auto and Manual Focus
Focus Mode Single-Servo AF, Continuous-Servo AF, Automatic, Manual Focus
Environmental
Operating Temperature 32 to 72°F / 0 to 40°C
Storage Temperature -4 to 122°F / -20 to 50°C
Storage Humidity 0 to 85%
General
Battery Type Micro V-Mount
Tripod Mounting Thread 1/4"-20 Female (Bottom)
3/8"-16 Female (Bottom)
Accessory Mount 28 x 1/4"-20 Female
Netflix Approved Yes
Material of Construction Aluminum
Dimensions (W x H x D) 6.1 x 4.3 x 4.3" / 155.5 x 108 x 108 mm
Weight 4 lb / 1.8 kg
Packaging Info
Package Weight 8.58 lb
Box Dimensions (LxWxH) 12.6 x 9.1 x 6"

RED DIGITAL CINEMA DSMC3 RED Touch 7.0" LCD Monitor (Direct Mount) Specs

Display
Color/Monochrome Color
Panel Type LCD
Display Size 7.0" / 17.8 cm
Screen Resolution 1920 x 1200
Touchscreen Yes
Maximum Brightness 1300 cd/m2
Contrast Ratio 1250:1
Refresh Rate 60 Hz
Pixels Per Inch (ppi) 322 ppi
Color Gamut 100% DCI-P3
I/O
Video 1 x USB Type-C Input/Output
Optics
Field of View 160°
Power
Power Consumption 18.3 W (Maximum)
Environmental
Operating Humidity 0 to 85%
Operating Temperature 32 to 100°F / 0 to 38°C
Storage Humidity 0 to 85%
Storage Temperature 32 to 248°F / 0 to 120°C
General
Mounting 2 x 1/4"-20 Female
Material of Construction Aluminum
Dimensions 7.1 x 4.7 x 1.1" / 180 x 118.7 x 28.8 mm
Weight 1.2 lb / 568 g
Packaging Info
Package Weight 2.59 lb
Box Dimensions (LxWxH) 9.3 x 9.3 x 2.5"

RED DIGITAL CINEMA 2TB PRO CFexpress 2.0 Type B Memory Card Specs

General
Quantity 1
Card Type CFexpress Type B
Storage Capacity 2 TB
Bus Type PCI-Express 3.0
Read Speed Maximum: 800 MB/s
Write Speed Maximum: 800 MB/s
Durability Dustproof, Shockproof, Temperature Extremes, Waterproof, X-Ray Proof
Operating Temperature 14 to 158°F / -10 to 70°C
Storage Temperature -4 to 185°F / -20 to 85°C
Error Correction Yes
Wireless Capability None
Certifications RoHS
*as per Manufacturer
Packaging Info
Package Weight 0.105 lb
Box Dimensions (LxWxH) 4.7 x 4 x 0.9"

RED DIGITAL CINEMA CFexpress Card Reader Specs

Performance
Media Card Reader 1 x CFexpress Type B (CFexpress 2.0 / PCIe 3.0 x4)
System Connection USB Type-C Male [USB 3.2 Gen 2x2 (20 Gb/s)]
Power Source USB Bus Power
General
Dimensions (W x H x D) 3.7 x 2.6 x 0.5" / 95 x 65 x 12 mm
Weight 4.2 oz / 120 g
Packaging Info
Package Weight 0.515 lb
Box Dimensions (LxWxH) 4.5 x 4.4 x 2.4"

RED DIGITAL CINEMA V-RAPTOR Wing Grip Specs

Item Type Single Handgrip
Built-In Controls None
Mounting
Accessory Mounting Multiple x 1/4"-20 Thread
Multiple x Anti-Twist 3/8"-16 Thread
Shoe Mounting None
Rosettes None
Rail Mounting None
General
Materials Aluminum
Packaging Info
Package Weight 0.175 lb
Box Dimensions (LxWxH) 4.75 x 2.8 x 1.85"

RED DIGITAL CINEMA REDVOLT MICRO-V Battery (98Wh, V-Mount) Specs

General
Mount / Series Type V-Mount
Chemistry Lithium-Ion
Battery Capacity 98 Wh
Output Voltage 14.8 VDC
Maximum Load 12 A
Accessory Port 1 x D-Tap Output
1 x USB Type-A Output
USB Output 5 V
Dimensions (W x H x D) 3.9 x 2.8 x 1.9" / 99.8 x 71.6 x 49.2 mm
Weight 1.2 lb / 544.3 g
Packaging Info
Package Weight 1.36 lb
Box Dimensions (LxWxH) 5.2 x 4 x 3.1"

RED DIGITAL CINEMA Compact Dual Battery Charger (V-Mount) Specs

Electrical
AC Input Power 100 to 240 VAC, 50 / 60 Hz
Multi-Bay Charging Modes Independent, Simultaneous
Recharge Time 1 to 5 Hours (98 Wh Batteries)
Chemistry Lithium-Ion
Environmental
Operating Temperature 32 to 104°F / 0 to 40°C
Storage Temperature 68 to 122°F / 20 to 50°C
General
Mount / Series Type REDVOLT, REDVOLT XL, V-Mount
Number of Battery Bays 2
Indicator LED
Dimensions 5.5 x 4.5 x 3" / 139.7 x 114.3 x 76.2 mm
Weight 1 lb / 453.6 g
Packaging Info
  • RED DIGITAL CINEMA V-RAPTOR 8K VV DSMC3 Camera (Canon RF, Black)
    • Black V-RAPTOR Camera
    • AC Power Adapter
    • Limited 2-Year Warranty
  • RED DIGITAL CINEMA DSMC3 RED Touch 7.0" LCD Monitor (Direct Mount)
    • Arm
    • DSMC3 RMI Cable
    • Limited 1-Year Warranty
  • RED DIGITAL CINEMA 2TB PRO CFexpress 2.0 Type B Memory Card
    • Lifetime Data Protection
    • Limited 3-Year Warranty (must be activated with Angelbird within 30 days of purchase)
  • RED DIGITAL CINEMA CFexpress Card Reader
    • USB Type-C 3.2 Cable
    • USB Type-A to Type-C Adapter
    • Limited 1-Year Warranty
  • RED DIGITAL CINEMA V-RAPTOR Wing Grip
    • Limited 1-Year Warranty
  • 2 x RED DIGITAL CINEMA REDVOLT MICRO-V Battery (98Wh, V-Mount)
    • Limited 90-Day Warranty
  • RED DIGITAL CINEMA Compact Dual Battery Charger (V-Mount)
    • Power Cable
    • Limited 1-Year Warranty

Not in the Box

  • Essential Cine Lenses (Not Included)

SHIPMENTS AND RETURNS

YOUR PACK SHIPMENT

Packages are generally dispatched within 3 working days after receipt of payment and are shipped via Courrier.

If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees free for orders above 300 AED within UAE , for international shipping please contact us before placing your order

RETURN POLICY 

FOR ONLINE PURCHASES ONLY
NOTE: - THIS POLICY IS ONLY APPLICABLE FOR ONLINE ORDERS AND DOES NOT APPLY IN DIGI TECH Office
• Articles are accepted for return in case of any manufacturing defect if returned in an unused condition within 10 days from the date of delivery.
• You may return any article subject to our acceptance on the condition that it was not worn, damaged, resized, engraved or altered.
• On receipt of the product, our quality assurance department will review the condition and make a declaration of acceptance or non acceptance.
• On the basis of the declaration, we will inform you the status within 7 working days of receiving the product.
• On acceptance for product return, we will process your request for the refund within 7 working days.
• Refunds on the purchases made with the credit card will only be credited to the same card. Please allow one month billing cycle in order for your credit card to appear.
• International Shipping charges (for all items shipped outside UAE) will be deducted for all returns based on the applicable shipping charges.
EXCLUSIONS
Items bought through Promotional offers are not eligible for return.
HOW TO PROCEED WITH YOUR RETURN
Call our Customer Service Department on +9714 259 5447 or send a mail to
[email protected]
Include all original packaging and collateral material. 
Please provide at least the following information in your return request package.
• Online Order Number
• Reason for Return
• Your contact details
INSURE YOUR PACKAGE 
Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination. 
Return shipment charges will be bear by the sender and DIGI TECH will not be responsible for lost or damaged shipment
Please note that returns without any of the above information, uninsured or improperly packaged may not be accepted.
ALL RETURN PACKAGES TO BE MAILED TO:
Attention: Digi Tech Trading LLC.
NO. 701, 7TH FLOOR, City Avenue Building
Deira Port Saied
Dubai, UAE
PO Box 22524 Dubai, UAE 
Tel: +9714 259-5447 
Following the above mentioned instructions will enable us to process your return effectively. 
If you have any questions about our return procedures, please contact us or call +9714 259 5447. Please note that return shipment charges would have to be borne by the sender.